This Privacy Policy explains how KScape Pte. Ltd. (“KScape”, “we”, “us”, or “our”) handles personal data in connection with this website and the mobile applications we publish (together, the “Services”). We are a company registered in Singapore (UEN 202613431E) with a registered office at 40 Toh Guan Road East #01-65, Enterprise Hub, Singapore 608582.
We are committed to handling personal data in accordance with Singapore’s Personal Data Protection Act 2012 (PDPA). By using the Services, you agree to the practices described here.
Information we collect
Depending on how you use the Services, we may collect:
- Information you provide. Details you enter when you contact us (such as your name, email address, and message) or when you create or sign in to an account.
- App content you create. Data you enter into our apps. Where an app is designed to work locally, this content is stored on your device and is not transmitted to us unless a feature (such as backup or sync) explicitly requires it.
- Authentication data. If you sign in using a third-party service (for example, Sign in with Apple), we receive the identifier that service shares with us, and only the information you permit it to share.
- Technical and usage data. Limited diagnostic and device information (such as app version, device type, and crash logs) that helps us keep the Services reliable.
How we use information
- To provide, operate, and maintain the Services;
- To respond to your enquiries and provide support;
- To process and manage subscriptions and purchases;
- To diagnose problems, improve reliability, and develop new features;
- To comply with legal obligations and enforce our terms.
Payments and subscriptions
Purchases and subscriptions made through a mobile app are processed by the relevant app marketplace (for example, the Apple App Store), not by us. We do not collect or store your full payment card details. Your payment information is handled by the marketplace under its own privacy policy.
Sharing of information
We do not sell personal data. We may share personal data only with service providers who help us operate the Services (such as hosting and analytics providers), where required by law or legal process, or in connection with a business transfer. Any service providers are required to protect personal data and use it only for the purposes we specify.
Data retention
We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. You may ask us to delete data we hold about you, subject to legal retention requirements.
Security
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Children’s privacy
The Services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us so we can remove it.
Your rights
Subject to applicable law, you may request access to, correction of, or deletion of the personal data we hold about you, and you may withdraw consent where processing is based on consent. To make a request, contact us using the details below.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Material changes will be made available through the Services.
Contact us
For any questions or requests regarding this Privacy Policy or your personal data, contact us at info@kscape.net, or by post at KScape Pte. Ltd., 40 Toh Guan Road East #01-65, Enterprise Hub, Singapore 608582.